So things are going well, the business is growing but it's all a bit chaotic.
You feel like you don't have control of what's going on and you often have a niggling feeling that you've forgotten something.
If you have a team, you still seem to be the centre of everything, with people coming to you for guidance all the time.
You're concerned that if the business gets any bigger it'll get more chaotic, with more people grasping for your time and more potential for things to go wrong for the customer.
The key to growth with control and without your constant input is process.
You may well have ways of doing things but if they're not formalised then not everyone will be clear what to do and that's why they keep having to ask for help.
Once you have clear processes in your business the next key to making your business less reliant on you is to automate what you can, then delegate the tasks that require the human touch.